Laura Schenck – Operations Support Manager, Tapestry Senior Housing Management, LLC
I started my working career in financial services where I worked in Human Resources Compensation, in Direct Marketing and in IT as a Systems Analyst. A layoff at American Express ended up pushing me into an entirely different direction – working with seniors. My first gig was as Office Manager for a senior center. I fell in love with the people and decided to focus my career on working with seniors. From the fun environment of a senior center I moved into a bigger management role as Administrative Services Director for a 309 unit continuing care retirement community, owned by Life Care Retirement Communities and managed by Life Care Services.
After 8 years there and some personal medical stuff, my husband and I decided to take a hiatus. So, I quit my job and we moved to Northfield MN (where we met while in college). Over the first three years we lived there, we traveled across the country, from coast to coast, touching every one of the 48 contiguous states.
The 2008 economic downturn “encouraged” me to return to work, but it also caused many employers to tighten their belts to survive the economic storm. I opted to settle into a different business until I could return to senior housing; this time as Office Manager for the local art center. I loved the arts scene and even had some success as a selling and exhibiting photographer during that time.
But greater things awaited, and I got an offer I could not refuse to return to the senior housing space working for Life Care Services as Business Unit Manager. I enjoyed my time with them for 4 ½ years, watching the rental portfolio grow from 9 to over 60 operating, in-progress, and planned communities. Since that time, I have worked in a similar role for LCB Senior Living and The Waters Senior Living, and now I am delighted to be working as Operations Support Manager for Tapestry Senior Housing Management. My key responsibilities include managing the content of our extensive Document Library and Resource Center and our new Key Performance Indicator Dashboard, working with industry partners to implement and optimize the current business platforms we use, overseeing new initiatives, project management, and providing operations, technical, and administrative support to all community leaders and corporate team members.
I bring to the Tapestry team these top three Clifton Strengths: Intellection, Maximizer, and Consistency. What does this mean?
Intellection- I take in many facts and make sense of them. I am really good at identifying problems.
Maximizer- Excellence, not average, is my measure. Transforming something strong into something superb is thrilling.
Consistency-I believe that people function best in a consistent environment, where the rules are clear and are applied equally. Consistency in our operations makes managing them easier and certainly helps with maintaining regulatory compliance.